H16 – Privacy Policy
Information Collected
We collect various types of information including account details like name, email address, phone number; device and browser data; usage statistics; and local payment information in Malaysian Ringgit (MYR). Cookies are used to enhance user experience and gather website performance statistics.
Purpose of Information Use
Your personal information is used to manage your account, process payments, provide customer support, and improve our products and services. We also use data to ensure legal compliance and platform security.
Cookies & Tracking
We use cookies for essential website functions, analytics, and marketing that comply with legal standards. These cookies help us recognize returning users and deliver a personalized experience.
Data Storage & Security
Your personal data is securely stored using encryption and the latest security procedures. We are committed to protecting your information from unauthorized access, alteration, or disclosure.
Information Sharing with Third Parties
We do not sell your personal information to third parties. However, in certain cases, information may be shared with our service providers who help operate website functions such as payments and customer support, all subject to strict confidentiality agreements.
User Rights
You have the right to access the personal information we hold, request corrections, or delete data in accordance with applicable regulations. To do so, please contact our support team.
Policy Changes
We reserve the right to update this privacy policy at any time. Any changes will be posted on our website and take effect immediately. Continued use indicates acceptance of the updated terms.
Data Security & Contacting Support
H16 is dedicated to providing the highest level of protection for your information. If you have any questions or concerns about our privacy policy, please contact our customer support team via the FAQ or email our support team.